Title of Qualification

National Vocational Certificate Level 2 in Hotel Management (Hospitality Expert)

Date:

0000-00-00

NVQF Level:

2

Version:

2

Total Credits:

0

Purpose of the Qualification:

The purpose of the Hospitality Expert courses is to engage young people with a programme of development that will provide them with the knowledge, skills and understanding to start these careers in Pakistan. The courses have been developed to address specific issues, such as the national, regional and local cultures, the work force availability within the country, and meeting and exceeding the needs and expectations of their guests.

Details of the Qualification:

Code	Comptency Standards	Level	Credits
102200844	Comply with Personal Health and Safety Guidelines	2	3
041700839	Communicate the Workplace Policy and Procedure	2	2
001100851	Perform Basic Communication (Specific)	2	3
061100856	Perform Basic Computer Application (Specific)	2	4
101200773	Maintain professional standards and environment throughout shift	2	12
101200774	Develop communication and social skills for hospitality	2	6
101200775	Deliver effective guest service	2	6
101200776	Provide housekeeping services	2	12
101200777	Provide food and beverage services	2	12
101200778	Provide front office services	2	12

Credit Range:

Compulsory	Elective
0	0

Equivalencies, cross credits, pre requisites:

Requirements for accumulation of credits:

Requirement for the award of the Qualification:

Transition arrangements for current courses, awards etc:

Standard Setting Body:

Remarks:

ISCED Classfication:

1013